> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bigdelta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reactivation MRR

> What Reactivation MRR is and how to calculate it.

<Frame caption="Reactivation MRR metric chart view">
  <img src="https://mintcdn.com/bigdelta/uEGkBOM03P9bu1kB/images/metrics/Reactivation%20MRR.png?fit=max&auto=format&n=uEGkBOM03P9bu1kB&q=85&s=f340bbb0d66fe4589d0f58f220db49b0" alt="Reactivation MRR metric chart view" width="2536" height="1336" data-path="images/metrics/Reactivation MRR.png" />
</Frame>

<Frame caption="Reactivation MRR metric table view">
  <img src="https://mintcdn.com/bigdelta/uEGkBOM03P9bu1kB/images/metrics/Reactivation%20MRR%20table.png?fit=max&auto=format&n=uEGkBOM03P9bu1kB&q=85&s=3e6a71494fb04963b6045f45981e9984" alt="Reactivation MRR metric table view" width="2534" height="462" data-path="images/metrics/Reactivation MRR table.png" />
</Frame>

## What is Reactivation MRR?

Reactivation MRR is the monthly revenue from customers who cancelled before and came back.

They had a subscription, they cancelled, and now they're paying again.

## How to Calculate It

> **Reactivation MRR = Sum of MRR from all returning customers in the period**

Example: 2 former customers resubscribe this month:

* Customer A signs up for \$49/month → **\$49**
* Customer B signs up for \$99/month → **\$99**

**Total Reactivation MRR = \$49 + \$99 = \$148**

## Where It Fits

Reactivation MRR is one of five MRR movement types:

**Net New MRR = New + Expansion + Reactivation − Contraction − Churn**

Reactivation is revenue you already lost coming back. It's a good sign — but it shouldn't be your main growth driver.

Bigdelta tracks Reactivation MRR automatically as an [activity](/guide/features/activities) on each account.

## FAQ

<AccordionGroup>
  <Accordion title="Reactivation vs New MRR?">
    New MRR is from first-time customers. Reactivation MRR is from customers who cancelled before and came back.
  </Accordion>

  <Accordion title="What if they come back on a different plan?">
    Still counts as Reactivation MRR. The full amount of their new plan is Reactivation MRR, regardless of what they paid before.
  </Accordion>
</AccordionGroup>
