> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bigdelta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack

> Connect Slack to receive notifications and send automated messages to your channels.

## What it does

The Slack integration lets Bigdelta send messages to your Slack channels. Use it in moments to notify your team about important customer events — like churn risk alerts, new signups, or expansion opportunities.

***

## How to connect

<Steps>
  <Step title="Go to Settings then Integrations">
    Find the Slack card in the communication section.
  </Step>

  <Step title="Click Connect">
    A popup window opens to authorize Bigdelta in your Slack workspace.
  </Step>

  <Step title="Authorize in Slack">
    Select the Slack workspace you want to connect and approve the requested permissions.
  </Step>

  <Step title="Connection complete">
    Once authorized, the integration shows a Connected status. You can now use Slack actions in your moments.
  </Step>
</Steps>

<Tip>
  Make sure you have permission to install apps in your Slack workspace. You may need to ask a Slack admin for approval.
</Tip>

***

## Where Slack is used

| Feature        | How Slack is used                                                                   |
| -------------- | ----------------------------------------------------------------------------------- |
| **Moments**    | Add a "Send Slack Message" step to notify your team when an account enters a moment |
| **Dashboards** | Share dashboard snapshots to Slack channels                                         |

***

## Configuring a Slack message

When adding a Slack message step in a moment:

1. **Select a channel** — Choose which Slack channel receives the message
2. **Write your message** — Compose the message content using plain text and personalization variables
3. **Add variables** — Insert dynamic account properties like name, MRR, plan, or any custom property

### Personalization variables

Variables let you include account-specific data in your Slack messages. They use the same system as email personalization. For example, you can include the account name, current MRR, subscription plan, or any account property you track in Bigdelta.

***

## Notifications

Slack notifications are recorded in Bigdelta so you can see a history of all messages sent through the integration.