> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bigdelta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email service

> Connect your domain, manage senders, and configure email branding.

## Overview

Before you can send emails from Bigdelta (such as automated messages), you need to connect and verify your domain. This ensures your emails are delivered reliably and appear as coming from your business.

To get started, go to **Settings** → **Email Service**.

## Connecting a domain

To verify your domain for email sending:

1. Go to **Settings** → **Email Service**.
2. Click **Add Domain**.
3. Enter your domain name (e.g., yourbusiness.com).
4. Bigdelta will provide a set of DNS records that need to be added to your domain. You will need to add the following record types:

| Record type  | Purpose                                                      |
| ------------ | ------------------------------------------------------------ |
| **SPF**      | Authorizes Bigdelta to send emails on behalf of your domain  |
| **DKIM**     | Adds a digital signature to verify your emails are authentic |
| **TRACKING** | Enables open and click tracking for your emails              |
| **DMARC**    | Protects your domain from email spoofing                     |

5. Add these records to your domain's DNS settings.
6. Wait for verification to complete. This typically takes a few minutes but can take up to 48 hours depending on your DNS provider.

<Tip>If you are not sure how to add DNS records, share the provided records with your IT team or domain provider. They can usually add them in just a few minutes.</Tip>

## Managing email senders

Once your domain is verified, you can set up the sender identities that will appear in the "From" field of your emails.

1. Go to **Settings** → **Email Service**.
2. Click **Add Sender**.
3. Enter the sender name (e.g., "Sarah from Acme") and email address. The email address must use your verified domain.
4. Click **Save**.

You can create multiple senders for different purposes — for example, one for onboarding emails and another for support communications.

Use your configured senders when creating emails throughout Bigdelta.

## Branding

By default, emails sent through Bigdelta include a small Bigdelta branding badge.

On paid plans, you can remove this branding so your emails appear fully under your own brand. This setting is available in the Email Service section of your settings.

<Note>Removing Bigdelta branding is only available on the Growth and Scale plans.</Note>