Track custom events

Go beyond page views by tracking the actions that matter most in your product — feature usage, key workflows, conversions. What you need to provide:

Event names for your core product actions (e.g., “Report Created”, “Invoice Sent”, “Project Published”)

client.track({
  event_name: 'Report Created',
  properties: { report_type: 'revenue' }
});

Resetting on logout After tracking a logout event, call client.reset() to unlink the current session from the identified user and account.

client.track({ event_name: 'User Logged Out' });
client.reset();

What you unlock:

Product Stages Customisation — Each account is automatically labeled as Engaged, Activated, Non-Activated, or Dormant based on their activity patterns. Configure stages
Feature Adoption activities — Tried, Adopted, and Dropped activities are generated as accounts interact with your features. Configure features

Identify users and accounts Send plan limit events

Getting started

Core features

Reports

Settings & Integrations

Billing & plans

Support