Skip to main content

​
Overview

Before you can send emails from Bigdelta, you need to connect and verify your domain. This ensures your emails are delivered reliably and appear as coming from your business. To get started, go to Settings → Email Service.
Email sending is not enabled for every workspace. If you don’t see Email Service in your settings, it isn’t available on your workspace yet.

​
Connecting your domain

  1. Go to Settings → Email Service
  2. Enter your domain name (e.g., yourbusiness.com) and click Connect
  3. Bigdelta shows four DNS records to add to your domain:
  1. Add these records to your domain’s DNS settings
  2. Click Verify. Verification typically takes a few minutes but can take up to 48 hours depending on your DNS provider
A workspace sends from one connected domain. You can disconnect it and connect a different one at any time.
If you’re not sure how to add DNS records, share the provided records with your IT team or domain provider. They can usually add them in just a few minutes.

​
Managing email senders

Once your domain is verified, an Email Senders section appears. Senders are the identities shown in the “From” field of your emails.
  1. Click Add Sender
  2. Enter the sender name (e.g., “Sarah from Acme”) and the part of the address before the @ — the domain is always your verified one
  3. Save
You can create multiple senders for different purposes and remove any of them from the row menu.

​
Branding

By default, emails sent through Bigdelta include a small Bigdelta branding badge. Depending on your plan, you can toggle Remove “Bigdelta” branding from emails at the bottom of the Email Service page. If your plan doesn’t include it, the toggle points you to upgrade options.