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What are Revenue Stages?

Accounts list showing Revenue Stage column with Paying, Trialing, Churned, and Non-Paying values

Accounts list showing the Revenue Stage column with different values

Revenue Stages are labels automatically assigned to each account based on billing data from your connected payment provider. They give you an instant understanding of where each customer stands financially — whether they are actively paying, trying out your product, or at risk of being lost. No manual setup is required. Once you connect a payment provider like Stripe or PayPal, Revenue Stages are assigned and updated automatically.

The four Revenue Stages


How Revenue Stages are assigned

Revenue Stages are derived entirely from your billing data. As billing events occur, stages update automatically:
  • A new subscription is created — the account moves to Paying
  • A trial begins — the account moves to Trialing
  • A trial expires without conversion — the account moves to Non-Paying
  • A paid subscription is cancelled — the account moves to Churned
You do not need to configure or manually assign Revenue Stages. They are calculated automatically from the data synced by your connected payment provider.

Where Revenue Stages appear

Revenue Stages are visible in two places:
  1. Accounts list — A stage column appears in the table view, allowing you to scan the financial status of all accounts at a glance
  2. Account profiles — The stage is displayed on each individual account’s profile page
You can filter and sort by Revenue Stage in any account view to quickly find the customers that matter most.

Revenue Stages vs. Product Stages

Revenue Stages tell you about payment status, while Product Stages tell you about product engagement. Together they give you the full picture of account health.

Product Stages vs. Revenue Stages

Learn how to combine both stage types to identify churn risks, conversion candidates, and expansion opportunities.