What it does
Webhooks let you send data from Bigdelta to any external service by making HTTP requests. They are available as an action type within moments — there is no separate integration to connect.
Use webhooks to push data to tools like Zapier, n8n, Make, or your own custom APIs.
How to use webhooks
Webhooks are configured as action steps inside moments. No separate setup is required.
Open a moment
Navigate to the moment where you want to add a webhook.
Add a step
Click Add Step and select Send Webhook.
Configure the request
Set the HTTP method, URL, headers, and body for the webhook.
Configuration options
| Setting | Description |
|---|
| Method | The HTTP method: GET, POST, PUT, DELETE, or PATCH |
| URL | The endpoint to send the request to. Supports personalization variables |
| Headers | Key-value pairs sent with the request (e.g., authorization tokens, content type) |
| Body | The request payload in JSON format. Supports personalization variables |
Personalization variables
Both the URL and body fields support personalization variables. These let you include dynamic account data in your webhook requests — such as account name, MRR, plan, or any custom property.
Example configuration
Here is an example webhook that sends account data to an external API when a customer churns:
| Setting | Value |
|---|
| Method | POST |
| URL | https://api.example.com/webhooks/churn |
| Headers | Content-Type: application/json, Authorization: Bearer your-api-key |
| Body | {"account_name": "{{account.name}}", "mrr": "{{account.mrr}}", "event": "churned"} |
Use cases
- Send churn alerts to a custom dashboard or analytics tool
- Trigger workflows in Zapier, n8n, or Make
- Push account data to an internal CRM or data warehouse
- Notify external systems when subscription changes occur
If the external service requires authentication, add an Authorization header with the appropriate token or API key.
Webhooks are fire-and-forget. Bigdelta sends the request but does not retry on failure. Make sure your receiving endpoint is reliable and returns a response quickly.
