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MRR metric chart view
MRR metric table view

What is MRR?

MRR is how much money you make every month from subscriptions. Only count money that repeats. If someone pays you $50 every month, that’s $50 MRR. If someone pays $600 for a whole year, divide by 12. That’s $50 MRR. Don’t count one-time payments like setup fees.

How to Calculate It

MRR = Amount paid for subscription / number of months in the plan
Examples:
  • $49/month plan → $49 MRR
  • $1,200/year plan → $1,200 ÷ 12 = $100 MRR
  • $300/quarter plan → $300 ÷ 3 = $100 MRR
Add up all your customers. That’s your total MRR. Count: subscriptions, recurring add-ons, per-seat charges. Don’t count: one-time fees.

Calculation Example

CustomerPlanBillingPriceMRR
Acme CorpGrowthMonthly$49/mo$49
Beta IncGrowthAnnual$441/yr$36.75
Gamma LLCGrowthMonthly$49/mo$49
Delta CoFree$0$0
Total MRR = $49 + $36.75 + $49 + $0 = $134.75 Beta Inc pays $441/year. Divide by 12 = $36.75/month. Delta Co is free, so $0.

How MRR Changes

Your MRR goes up or down for five reasons:
TypeWhat happened
NewNew customer signed up
ExpansionExisting customer upgraded
ContractionExisting customer contracted
ChurnCustomer cancelled
ReactivationOld customer came back
Net New MRR = New + Expansion + Reactivation − Contraction − Churn Positive = growing. Negative = shrinking. Bigdelta tracks all five types automatically as activities.

FAQ

MRR only counts recurring income. Revenue counts everything — one-time fees, consulting, overages. MRR shows your predictable income.
ARR = MRR × 12. Use MRR for monthly tracking. Use ARR for annual planning.
It depends on your stage:
  • Under $100K MRR: 15–20% month-over-month
  • $100K–$1M MRR: 8–12% month-over-month
  • Over $1M MRR: 3–5% month-over-month
MRR is tied to when a subscription starts or renews, not when the payment clears. Here’s why:1. It matches revenue to the service period. If a customer subscribes on March 15, that subscription belongs to the period starting March 15 — no matter when the payment actually goes through. MRR answers the question: “How much recurring value are we delivering each month?”2. Charge dates are unreliable. Card payments can fail and retry, invoices can have net-30 terms, and manual payments can land days or weeks late. If MRR followed charge dates, it would jump around for reasons that have nothing to do with your actual business.3. It follows accrual accounting. MRR reflects revenue as it’s earned, not when cash arrives — the same principle used in standard financial reporting.4. It keeps trends comparable. Growth, churn, and expansion rates only mean something if the underlying numbers aren’t distorted by billing quirks.Example. A customer subscribes to a $100/month plan on March 28. The first payment clears the same day. On April 28, the renewal charge fails due to insufficient funds, so the payment processor opens a 7-day grace period and retries. The retry finally succeeds on May 3.
  • Subscription date (what Bigdelta uses): $100 counted in April — the customer was still on the plan for the April 28 – May 27 period.
  • Charge date: $100 counted in May — making April look like a churn and May look like a spike, even though nothing actually changed about the subscription.
Using the subscription date gives you a stable, accurate picture of recurring revenue.