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If your product has plans with feature limits or metered usage (e.g., API calls, seats, storage), send these events when accounts hit or reset their limits. What you need to provide:
  • Plan Limit Reached and Plan Limit Reset events via the SDK or API
client.track({ event_name: 'Plan Limit Reached' });

client.track({ event_name: 'Plan Limit Reset' });
What you unlock:
  • Plan Limit activities — Plan Limit Reached and Plan Limit Reset activities are generated from the events you send
  • Moments can trigger on plan limits, so you can automatically reach out when a customer hits their limit — a natural upsell opportunity