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What it does

The Stripe integration imports your billing data into Bigdelta, giving you a complete view of your customers, their subscriptions, and revenue metrics. Stripe is the primary payment integration and the recommended first step when setting up your workspace.
Connect Stripe as the very first thing you do in Bigdelta. Most features — moments, and revenue analytics — depend on billing data to work.

How to connect

1

Go to Settings then Integrations

Find the Stripe card in the payment providers section.
2

Click Connect

You will be redirected to Stripe to authorize the connection.
3

Authorize in Stripe

Log in to your Stripe account and grant Bigdelta read-only access. You will be redirected back to Bigdelta once complete.
4

Wait for the initial sync

Bigdelta begins importing your data immediately. For large datasets this may take a few minutes.
Bigdelta will not create charges, issue refunds, or modify your billing settings. The connection is read-only.

What data gets synced

Stripe dataBigdelta dataDetails
CustomersAccountsA Customer List is created containing all your Stripe customers
SubscriptionsSubscriptionsActive, trialing, canceled, paused, and past-due subscriptions, including discounts
InvoicesInvoicesAll invoice records including line items
Payments / ChargesTransactionsPayment amounts, statuses, and timestamps

Revenue stages

Bigdelta automatically assigns a revenue stage to each account based on their Stripe subscription status:
StageCriteria
PayingActive subscription with successful payments
TrialingCurrently on a trial period
Non-PayingNo active subscription or payment
ChurnedPreviously paying, subscription now canceled
MRR (Monthly Recurring Revenue) is calculated automatically from your subscription data and updated with each sync.

Initial sync

The first sync imports all historical data from your Stripe account. Depending on the volume of customers, subscriptions, and transactions, this can take anywhere from a few seconds to several minutes. You can monitor the sync status in Settings then Accounts.
Stripe provides the most complete historical data of all supported providers. Active, canceled, and trialing subscriptions — including discounts — are fully available from history. Paused and overdue subscription statuses are accurately reflected from the moment the integration is connected, but historical paused/overdue status changes are not available. One-time products included in subscription invoices (such as setup fees) are excluded from MRR calculations but counted in net payments.

Ongoing sync

After the initial import, data syncs continuously. When a new customer signs up, a subscription changes, or a payment is processed in Stripe, the update appears in Bigdelta automatically.